Welcome to Pak Scrubs. These terms and conditions govern your use of our website and all purchases made through it. By visiting our site, placing an order, or using any of our services, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.

General Information

Pak Scrubs is an online store that provides scrubs and medical apparel for healthcare professionals across Pakistan. By using our website, you confirm that you are at least 18 years of age or using the website under the supervision of a parent or guardian.

We reserve the right to update, change, or replace any part of these terms without prior notice. The latest version will always be available on this page.

Product Information

We make every effort to display our products accurately, including colors, sizes, and descriptions. However, variations may occur due to screen settings, fabric batches, or photography. These variations will not be considered defects.

All products are subject to availability. Pak Scrubs reserves the right to discontinue or limit the quantities of any item at any time.

Orders & Acceptance

• Placing an order on Pak Scrubs.pk does not constitute final acceptance until it has been confirmed by us.
  
  

• After placing your order, you will receive an order confirmation via email, SMS, or WhatsApp.
  
  

• In case of stock unavailability, incorrect pricing, or payment issues, Pak Scrubs reserves the right to cancel or amend the order. Customers will be notified promptly in such cases.

Pricing & Payment

• All prices listed on our website are in Pakistani Rupees (PKR) and include applicable taxes, unless otherwise stated.
  

• Prices may be updated from time to time. The price charged will be the one displayed at the time of your purchase.
  

• We accept payments via secure methods, including debit/credit cards, bank transfers, and cash on delivery (COD) where applicable.
  

• By submitting your payment details, you confirm that the card or account being used belongs to you or that you are authorized to use it.

5. Shipping & Delivery

• Pak Scrubs offers nationwide delivery across Pakistan.
  

• Delivery times may vary depending on your location, but we aim to deliver within 3–7 working days.
  

• Delays due to unforeseen circumstances (weather, courier service issues, strikes, etc.) are not the responsibility of Pak Scrubs.
  

• Shipping charges, if applicable, will be displayed at checkout.

6. Exchanges & Returns

Our exchanges & returns policy is part of these terms. Please review the detailed policy on our [Exchanges & Returns] page.

Key highlights:

• Requests for exchange must be made within 7 working days of receiving the product.
  

• Items must be in original condition, with tags intact and free from perfumes, stains, or signs of use.
  

• Items purchased on sale are not eligible for exchange.
  

• Pak Scrubs strictly follows a no-refund policy.

Damaged or Incorrect Items

If you receive a product with a manufacturing defect or an incorrect item, you must notify our customer service team within 2 working days of receiving your parcel. After review, we may provide a replacement or a store credit coupon of equal value, which can be used for future purchases.

Intellectual Property

All content on Pak Scrubs, including text, images, designs, logos, graphics, and product descriptions, is the property of Pak Scrubs and protected by copyright laws. You may not use, copy, reproduce, or distribute our content without prior written permission.

Limitation of Liability

Pak Scrubs is not liable for any damages, losses, or claims arising from:

• Misuse of our products beyond their intended purpose.
  

• Delays in delivery caused by third-party courier services.
  

• Unauthorized use of your account credentials on our website.
  
  

While we take every precaution to provide accurate product details and a secure shopping experience, we cannot guarantee that the website will always be error-free, uninterrupted, or virus-free.

Privacy Policy

Your personal information is collected and handled in accordance with our Privacy Policy, which is available on our website. By using Pak Scrubs.pk, you agree to our data collection and usage practices outlined in that policy.

Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us:

• Email: info@pakscrubs.com
  

• Phone/WhatsApp: 0312 1993999
  

• Office Address: Main Shahrah-e-Faisal, Karachi, Pakistan